American Model Engineering Supply
Terms and Conditions
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TERMS & CONDITIONS

Guarantee

We guarantee our products and we want you to be satisfied with your order.  If you are not completely satisfied with an item, return it unused, post paid within 10 days, and we will refund your money.  An Invoice Number must accompany all returns.   If you order an item and want to exchange for another item, we will accommodate your request but must charge a 25% restocking charge because of overhead costs involved.  Upon receipt of an order, please check items against the enclosed invoice to assure you received all items you ordered and for which you were billed.  When unpacking, please check all packing carefully to make sure you have found all items enclosed.  We work hard at making sure all items are easily found and can be found when unpacking, however, some items are very small and easily missed.   All claims for discrepancies or damage must be made in writing or by fax within 7 days of receipt of order.  Please include the Invoice Number of your order in your correspondence.

 

Payment

Payment is due at the time of order including freight.  Payment may be made by Visa, MasterCard, personal check or money order. Please allow sufficient funds

to cover freight.  All orders will be subject to a minimum charge of $4.95 for

shipping and handling.  Please note that this is a minimum charge, additional charge will be made to cover additional freight charges, insurance etc.    All shipments are insured when shipped.  Packages under 2 lbs. go USPS Priority Mail, heavier packages are shipped UPS.   If you have a special requirement, please advise with your order.   Please note that UPS will not deliver to Post

Office Boxes.   Any funds remitted which are in excess of freight charges will be returned.  Florida residents, please add 6% sales tax to your order.

               

Prices

We will make every attempt to maintain prices listed in our current price list, however, due to changing outside markets, our prices are subject to change

without notice.  In an ongoing program to improve serviceability and manufacturability, we reserve the right to alter specifications without notice.

 

Foreign Orders

Payment for foreign orders must be by money order in U.S. dollars drawn on a

U.S. bank or by Visa or MasterCard.  Please include enough for freight.  Any excess will be credited to your account.

 

Telephone orders

The best time for telephone contact with us is from 9:00AM to 5:PM, central time, Monday through Friday.   Other times may find us in the shop or chasing material and parts and we don’t want to miss your call.  The FAX machine is always on and so is E-mail.

Do you have any questions? Send us an e-mail at:

American Model Engineering Supply, Inc 890 Valastics Avenue, Valparaiso, FL 32580
850-729-8549 FAX 850-729-8579